Frequently Asked Questions
What vehicle is best?
Start off by determining how many people you want to transport. We offer limos for 7, 10, 12, and soon for 28 passengers (Hummer "HUMMERDADDY", later this year).
Are the limo pictures on your website real?Yes. All the pictures on the website are of our fleet vehicles.
Can I view a vehicle before I reserve it?Yes, you can. An appointment can be made by calling our XXL office. All limousines are storaged by our Warszawa-Zacisze parking lot.
Do you require a deposit? Yes. A deposit must be given to confirm a reservation. A minimum deposit 50% of your total reservation is required on all wedding packages. All other reservations must be paid in full at the time of booking.
I received a lower rate from XYZ Limousine company - will you beat their price?If you receive a lower price for a comparable limousine, email us with the details and the company who provided the quote. Depending on the limo quote, date, time, and location of service we may be able to beat the quote.
Is food allowed in the vehicle?No.
Is smoking allowed in the vehicle?No. Your chauffeur can make an extra cigarette stop upon request.
Are alcoholic beverages allowed in the vehicle?Yes. Soft drinks are provided as a part of our service. Although we do not provide alkoholic beverages, you may bring as much as you want by yourself.
Are cameras allowed in the vehicle?Yes. Photo session outside of the vehicle is also possible. Your chauffeur will find a nice place and stop the vehicle upon request.
Is my own music allowed in the vehicle?Yes. Most of the vehicles is equipped with MP3, DVD, MPG, and other format readers.
Am I responsible for any damage to the vehicle?Yes. The customes is responsible for all damage charges in the event someone parties a little too hard and damages any part of the vehicle. Party and have fun responsibly and you won't have to worry about this.
I'm going 40 minutes into overtime... is this fine to pay 2/3 of the hourly rate?No. Our rates are per hour, not per minute. Although we waive 5-7 minutes of the random overtime, anything over this time is billed at a full hourly rate.
Should I tip my chauffeur? Gratuity is at your discretion. However, it is customary to tip your chauffeur when you receive an excellent service.
If I am sitting in a concert or other special event, do I have to pay for the time when I am not in the limousine?Yes. We dedicate the limousine you rented exclusively to you from the time of your pick up to drop off, regardless of whether you are in the limousine or not during those hours.
Can you drop me off at a certain location and return later without charging me for the hours in between?Yes. In such case, the customer pays according to hourly rates for every pick up separately (with no 50% discount on the second hour because the first and the second hours are not consecutive).
I'm working on my best friend's bachelor party, will HUMMER H3 Alpha be comfortable for 12 adults?We typically quote the number of permitted passengers based on guidelines from the manufacturer. Typically, the manufacturer quotes a number of passengers based on 65-70kgs per passenger. Unless you have extremely thin men in your party, booking the maximum number of people in the limousine may not be really comfortable.